If you’ve received permission to telecommute in your position as practice manager, either part-time or full-time, on a trial basis or permanently, you’ll want to make the right impression so the owner/physician who gave consent will feel good about the decision. Whether you continue telecommuting long-term or not, it’s important for your supervisors to have confidence in your ideas and faith that you can carry them to fruition, as well as solve problems that crop up along the way. To do this, you must arm yourself with the right tools: Read the rest of this entry »
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Telecommuting Practice Managers: Key Tools
by Sherry 2010/07/27
How to Propose Telecommunicating to Your Owner/Physician
by Sherry 2010/07/21
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Attention Practice Mangers! Week#2
by Sherry 2010/06/14
Telecommuting Practice Managers: Key Tools
July 27th, 2010 Sherry KruegerHow to Propose Telecommunicating to Your Owner/Physician
July 21st, 2010 Sherry Krueger
If you’ve investigated the option of telecommuting your practice manager position and think it might work, you’re probably at least somewhat apprehensive about the next step – proposing the idea to the owners/physicians at your workplace. The first and most important rule is to be thoroughly prepared. This article, the second in our series on telecommuting as a practice manager, offers some tips to help you make a presentation to your owner/physician that has the best chance of being accepted.
Is Telecommuting an Option for My Practice? A Guide for Practice Managers
July 14th, 2010 Sherry Krueger
Telecommuting, also known as working from home or from a virtual office, is an attractive prospect to many practice managers. Avoiding a lengthy and irritating commute is a top motivator for practice managers who work in large, crowded cities with heavy rush-hour traffic. And working from home often raises productivity by offering blocks of uninterrupted time for completing projects. This series of articles will explore the concept of telecommuting for practice managers. Read the rest of this entry »
8 Tips for Keeping Your Staff Happy
July 7th, 2010 Donna M. Center
A happy staff makes for happy patients, and happy patients means more business. You will also find that employees are more productive, and you will be more likely to retain them, which will save you the time and cost of training new workers. Putting a little more time and effort into keeping everyone happy is a win-win! Read the rest of this entry »
With Facial Recognition Software and Windows 8, Your Practice Can be as Secure as a Las Vegas Casino
June 30th, 2010 Bonnie Sears
Physicians’ offices are hotbeds of patient information – not just medical records, but insurance and other financial data – that must be kept secure. The amount of data is increasing, and so are incidences of information pilfering, identity theft, and fraud. At the same time that the amount of recorded data is going up, medical practices are becoming increasingly large as doctors create partnerships to better serve their patients and conserve expenses. Read the rest of this entry »
House Holds SGR Fix Hostage to Jobs Bill
June 24th, 2010 Sherry Krueger
By AuntMinnie.com staff writers
June 22, 2010
House Democratic leaders said yesterday they will not vote on the Senate’s six-month fix to the sustainable growth rate (SGR) formula until the Senate passes jobs legislation, according to the Congressional Quarterly. Read the rest of this entry »
ShareSenate Fails to Pass Medicare Bill
June 23rd, 2010 Sherry Krueger
SENATE UNABLE TO PASS 6-MONTH MEDICARE PAYMENT PROVISION; CMS TO NOW BEGIN PROCESSING HELD CLAIMS AT -21.3%
The Senate was unable to pass the American Jobs and Closing Tax Loopholes Act (H.R. 4213) late Thursday night, despite reducing the length of the Medicare physician payment provision from 19 months to 6 months in order to reduce the overall cost of the bill. Read the rest of this entry »
Ten Tips for Dealing With a Difficult Patient
June 23rd, 2010 Desiree Scoggins
Often, the front office is the "hot seat" for dealing with difficult patients. Some of us are better at handling these situations than others. Be aware of the members of your staff who are adept at dealing with angry, defensive, or just plain rude people. They can be an asset on a busy day! When dealing with difficult patients yourself, here are a few tips to keep in mind. Read the rest of this entry »
Congratulations to our Practice Manager of the Month!
June 18th, 2010 Sherry KruegerSponsored by: 
We have chosen and published our Practice Manager of the Month: MELISSA EDWARDS! 
Melissa manages 3 offices; Heresco Chiropractic, in Corvallis, Oregon, Advanced Chiropractic in Albany, Oregon, and Westlake Chiropractic in Lake Oswego, Oregon.
Melissa was nominated by Heresco’s billing Specialist, Kimberly Palmer. Here is her submission:
Our Practice Manager is Melissa Edwards. She manages three different offices with the same efficiency most managers handle one. Melissa has the patience to train new employees and the foresight to pick really great employees. She has some staff that have been with her for over 10 years. She started with Dr. Heresco when she was only 23 and built the three clinics he now owns today. She has been there for each and every employee at one time or another. She makes sure our staff is well trained as well as happy in there position. Melissa is a benefit to Heresco Chiropractic, Advanced Chiropractic and Westlake Chiropractic. Thanks Melissa. Nominated by Kim Palmer, Insurance Manager, Heresco Chiropractic
Dr. Frank Heresco also says:
We have an outstanding Practice manager!! She not only runs our office but we have two other offices in the Willamette Valley. One of the offices is in Lake Oswego, Oregon. The doctor there is very competent and has great clinical skills. She is fresh out of school and has not quite mastered the “professional look” that patients expect from their doctor. Not necessarily her fault but a problem none the less. Or manager, Melissa, on her own set up an appointment with a “make-over” person to consult with Dr. D, and then Melissa and the other two women, on her own time took Dr. D shopping to get ‘just the right look’ for Dr. D.
I am so grateful to have on our team someone who takes her position so seriously. Melissa is great.
Congratulations, Melissa!
We encourage you to subscribe to www.practicemanagernetwork.com for free E-Alters, contests and more.
If you would like to be practice manager of the month, please tell us why. Tell us how you reduced overhead, increased revenue, etc.
Send your submission to memberservices@practicemanagernetwork.com
ShareAttention Practice Mangers! Week#2
June 14th, 2010 Sherry Krueger
Submit your entry for a chance to win a $25 Visa Gift Card in our weekly drawing.
Read the rest of this entry »
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